Privacy Policy
Privacy Policy for Et Voila! Delicacy
Last Updated: 11.03.2025
- Introduction
This Privacy Policy explains how Et Voila! Delicacy (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, www.etvoiladelicacy.com , and use our services. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
- Information We Collect
We may collect the following types of personal information:
- Information you provide directly:
- Name
- Email address
- Postal address
- Phone number
- Payment information (if applicable)
- Any other information you provide when contacting us or placing an order.
- Information we collect automatically:
- IP address
- Browser type
- Device information
- Website usage data (e.g., pages visited, time spent on the site)
- Cookies and similar technologies (as described in our Cookie Policy).
- Information from third parties:
- If you use social media log ins, data from that platform.
- Payment processors.
- How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders and inquiries.
- To provide customer support.
- To improve our website and services.
- To send you marketing communications (with your consent).
- To comply with legal obligations.
- To prevent fraud and protect our rights.
- To analyze website traffic.
- Legal Basis for Processing
We process your personal information based on the following legal bases:
- Consent: When you provide your consent to process your information for specific purposes (e.g., marketing).
- Contract: When processing is necessary for the performance of a contract with you (e.g., fulfilling your orders).
- Legal obligation: When processing is necessary to comply with legal obligations.
- Legitimate interests: When processing is necessary for our legitimate interests (e.g., improving our services), provided that your rights and interests do not override those interests.
- Sharing Your Information
We may share your personal information with:
- Third-party service providers who assist us with website hosting, payment processing, and order fulfillment.
- Marketing service providers.
- Legal authorities when required by law.
- Delivery companies.
- Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.
- Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.
- Your Rights
Under the UK GDPR, you have the following rights:
- Right to access: You can request access to your personal information.
- Right to rectification: You can request to correct inaccurate or incomplete information.
- Right to erasure: You can request to delete your personal information.
- Right to restrict processing: You can request to restrict the processing of your personal information.
- Right to data portability: You can request to receive your personal information in a portable format.
- Right to object: You can object to the processing of your personal information.
- Right to withdraw consent: If we are relying on consent to process your data, you can withdraw your consent at any time.
- Right to complain: You can complain to the Information Commissioner’s Office (ICO).
- Cookies and Similar Technologies
We use cookies and similar technologies as described in our Cookie Policy.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
- Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
